Well, I first emailed OHM Connect help on May 22nd because my status is not leveling up. I have saved 76% on average over my last 19 OHM hours, am on an 18 streak and yet my status is still at silver. I am still participating but my points are obviously a lot less than they should be because of this. Very disappointed that it has been over a month of requesting the issue be fixed (today is June 27) with no solution from OHM Connect yet. What gives? How can they expect people to participate when they don’t accurately award points?
I am extremely frustrated with the lack of support on this site. For the last 2 months +, all of our Ohm Hours are showing bad data and it has significantly impacted us. Is anyone else seeing an issue like this?