Best Of
Re: Updates to streaks and status
Re: What happened to getting points?
Now the latest prize ohm hour I just got is 50 $150 donations to a charity of your choice. Now you're in a contest with extremely little odds of winning nothing! Even if you win, you win nothing. The only thing you're doing is most likely giving OhmConnect a $7500 charitable write-off. OhmConnect has stooped to a new level of low, really screwing the members. Does anyone think that OhmConnect is only collecting $7500 from the utility companies for all the energy we're saving?
Re: Do I get two entries into the prize drawing if I qualify twice?
UkiwiS
Re: What happened to the OhmConnect Super Saver Kit?
Re: Have you won anything from the spin to win game?
I’m new here and not really sure what I’m doing, so I just kept using my tokens to spin in the game. I just won a thermostat! I had to pay $9.99 for shipping, but still exciting!
Re: Diamond Status error
I suspect that your status level has changed due to you having fewer than 20 OhmHours in the last 6 months. You can probably confirm by looking at your CSV file
The requirement for GOLD and PLATINUM and DIAMOND is shown here and you'll see the 20 in the last 6 month requirement.
https://www.ohmconnect.com/faq/getting-rewarded/status-levels
@samklee OhmConnect really need to address this, as this will happen to many of us over the next couple of month if we get 1 or 2 OhmHours a month while we wait for the summer and the frequency of them to improve.
UkiwiS
Re: What does everyone think about “Prize Ohm Hours”
Re: No Ohm Hours Recently, while Neighbor recieves them
@nlacey said:
During the summer the ohm hours matched up to the same day most of the time, so we did earn buddy points. I expect that stuff to taper off in the winter, I just found the disconnect in frequency between the two neighboring houses curious(like whether something was preventing us from getting hours at all...though that's clearly now not the case).
My understanding is that people have been put in different randomly assigned groups to see if the behavior is different depending on the group they're in. Perhaps @samklee can offer more insight?
UkiwiS
Re: I don't want a "Prize." I want points.
I completely agree. I've worked really hard to maintain my streak bonus (at 89 which gives me a 445% bonus). Yesterday I found out my neighbor (who I referred) was awarded points for our last Ohm, while all I got was an entry into the prize drawing. It leads me to believe that Ohm is using these prize drawings as a way to cut back on their payouts to their most loyal customers. Aside from that, it doesn't seem right that even though it's a prize drawing, we're still held accountable to maintain our streak, but are in no way rewarded for it. 
Sunnie
Re: Is anyone else having problems with smart plug set up
@Katie O'Brien said:
I cannot figure out how to complete set up for my TP-LINK mini smart plug HS105. I can not get to the remote control toggle either. If this is a duplicated question. oh well, my bad
I assume you are setting it up using the Kasa app? I used to have problems but now the only thing I ever do in Kasa is add new plugs....I don't touch it otherwise and it's all been good. I find that each time I add a new plug I need to go back into OC and enter my credentials again to pull in the new one.
Do you have other plugs or just one?
Try removing all from KASA and setting them up again, one at a time. Once they're loaded go to OhmConnect > Connect and try and add your credentials.
Try this thread:
https://faq.ohmconnect.com/automating-your-savings-with-devices/tp-link-troubleshooting-schedules-and-remote-control
UkiwiS