Best Of
Re: What can my referrals expect when they sign up?
For sure, the 2x referral bonus rocks...
1) Yes, Carbon... toe in the door + interested party lands in your referral queue
2) Toss up... depends on the person. Sometimes I've seen 3 people in the same day (it happens!) sign up immediately and enroll their utility forms + 1 more person that day w/ 10 previous reminders 4 wks later also do their utility (good advice = 1 or 2 max "referral reminders" spread out during the week will be more than plenty... don't be too pesky too often). Whatever the reason, I just don't dwell on it; but nice when someone does eventually get around to it.
3) ??? = occasionally, there seems to be a 'Phantom Referral' that pops up out of the blue, both enrolled + approved all at once (!)
Specifics:
1) Along w/ utility acc't info, there is also a utility agreement of sorts, with some legalese they'll approve
2) C + B are described on your Dashboard (click 'Status Level' at the top)
3) YES! ( 2000... or 2 x 2000 = 4000 !!!! )
4) Not sure... good question about overlap... so, I just keep going for more referrals, and spend 250 tokens for a new 2x referral madness card
jasgen
Re: Reconnect
@sdaec2@gmail.com said:
My smart pugs are restarting, but the airconditioning is not kicking in. I have to start it manually or with the Lyric app. l will be leaving town and am wondering if i can controll it with my phone away from home. I am a little worried that the air will not come back on. What to do?? Please help since I am leaving tomorrow. Is thera a phone# for OHMconnect?
I'd send them an email at help@ohmconnect.com. You can test your ability to control things through the app when away from home before you leave town, right? You should also be able to control things through the Connect page.
WaterGuy
Re: points
@sabrinamalcher86 said:
I still haven't received my points from Monday and I always received them by now. How do I have this problem fixed
Whoa Sabrina, It's only Wednesday, I think you should give it some more time. I typically get my points credited a day later and usually after 10pm. Now, sometimes it's taken up to a week but this has never been the fault of OC. If I check my Utility data I can see that there are bits of data missing and when that happens my OC points are always "TBD".
UkiwiS
Re: can members of the same household each earn their own points for the same ohm hours?
Hi @sheila, and welcome to the forum! Points are awarded by utility account, so while you could split up money you earn, it won't be possible for OC to split up points based on data from a single meter.
WaterGuy
Re: Rounding error?
@Teja235@gmail.com said:
My cumulative for last 20 ohm hours is 11.18/26.65. that's closer to 42% than 39%, which is what the app calculates my placing as. Is this a bug, or a sinister attempt at stopping me from reaching platinum
Do you have Solar?
I've seen somewhere that Solar users are supposed to save an average of 0.8 kWh per OhmHour making the target 16kWh for the 20 events. For me the target appears to be an average of 2 kWh per OhmHour and the math works for you too. Your reduction is 26.65-11.18=15.47 Expressed as a percentage of 40 this is 38.675%.
My saving is (77.79-4.73)/40=183%
UkiwiS
Re: Location not eligible?
@Vicki said:
I referred a family member who attempted to signed up for OC. I see on my .excel report that it says "Location not eligible" for her. How can a residential location hooked up to PG&E not be eligible? She is within 2 miles of me and in the same town limit as another of my referrals.
I suggest that you send an email to help@ohmconnect.com
UkiwiS
Re: Why is the downloaded data displayed the way it is? It's difficult to understand sometimes.
@Belle, I asked @Matt D about this issue in this thread, and he said the following:
@WaterGuy Thanks for being persistent about this issue. I have looked into this further and think that this is a new bug in our code that has not been tracked down yet. I think this is the same one that applies to several other users in the forum (notably @jr.alvarez.jesse@gmail.com @Shelby @alicia_jung@yahoo.com), but we have not gotten to the bottom of this issue yet. Our lead engineer is working on determining what the cause of this is and I hope to give you an update in the next couple of days on this front.
WaterGuy
Re: OhmHour
@linhuang@yahoo.com said:
I got an email about OhmHour today from 8 to 9PM, but no text message regarding it. When I got to the "Tell Us How You Are Saving" page, none of the options could be selected. Will there or will there not be OhmHour today?
I have one at that time too. 2 days in a row for me and that is a first. I received a text and an email and had no problems with the links. In any case, here's a trick that you can use that may or may not confirm there is an OhmHour for you today. Open up your CSV file and look at the top entry. If it looks like mine, I believe you will be participating...
UkiwiS
Re: What happens to my baseline after I return from vacation?
@Steve Hindman
Your baseline is based on the previous 10 days for a weekday or 4 days for a weekend day. As you won't be home you are right to be concerned as your baseline numbers will be very low. I'd suggest you wait a couple of weeks after returning from vacation before participating again. Your baseline usage will be back to "normal" once you are back home for a couple of weeks.
UkiwiS
Re: Receiving Fewer OHM Hours
Here's some data for you based on my experience.
I'm only available for #OHMHours after 6pm and I'm in downtown San Diego, ZIP 92101
In May I had a total of 6. In June I had a total of 7. So far in July I've had 3, with the third one being tonight.
UkiwiS