Best Of

I like to get outside and take a walk around the neighborhood! There are a ton of studies out there showing how time in nature reduces stress, increases creativity, and helps you feel happier. I definitely buy into it, and the #OhmHour texts are a great reminder to power down and go outside.

@kziegenh
First of all, do not panic, your money is on the way. For large amounts they have a manual process as they want to ensure there is no fraud involved. There's been a lot of fraud in the past.

So, in summary, be patient and wait a few days and the money will show up.

Sam is no longer with OhmConnect. You should use the chat feature or send an email for support. It does work, they just take a while.

Please post back here to help others the next time this happens!

I just had one on Saturday that gave me 2 minutes notice. I don't know if I went over or not, but I didn't see the text until 3 hours AFTER the hours finished (I don't live on my phone like some people). I will not be happy if I lose points because I don't live on my phone.

ok so it just posted and I lost 83 points and my streak (today would be 7) all because I had no notice and that I never opted in for. I know if I opted out I would lost me streak, but that is better than losing points. This has been a problem for at least 8 months, I think something should have been fixed by now. Very not happy at the moment.

Those of you who are diligent in reading your weekly Energy Statement will have seen this, but wanted to cross-post for extra visibility and as a general reminder!

Wherefore art thou, #OhmHour?

While many of our community members received an #OhmHour earlier this week, others have gone some time without being called on to save energy. We’d like to take a moment and remind everyone why #OhmHours are random and why you sometimes only receive a notification just before the #OhmHour starts.

#OhmHours occur when the grid doesn’t have enough energy for everyone. It just so happens that the grid has been particularly stable this past month. When the grid does get stressed, the people who operate the grid will occasionally know they need more energy the day before. Other times, they don’t know until a few minutes beforehand.

As soon as we’re notified, we pass this information onto you in the form of an #OhmHour notification. We give you as much heads-up as possible, but this will vary depending upon when the grid operators let us know they need help.

This is the reason you will sometimes only receive a notification just before an #OhmHour starts.

Note This is an explanation only. If you have specific questions about your #OhmHours, please search for the forum for relevant advice. Moderators will remove or re-direct questions that do not relate to this reminder.