Troubleshooting

Discussion List

• Unplugging my laptop for an ohm hour destroyed it

  Accepted Answer 82 views 6 comments 0 points Most recent by missingyapok-yahoo October 2018
• My OhmHours still say TBD from 7/14 onwards

  Answered 301 views 35 comments 0 points Most recent by stormysb September 2018
• Not getting any new ohm hours

  78 views 2 comments 0 points Most recent by UkiwiS September 2018
• Can't get Amazon gift card due to error "F200 - PreDenominationMismatch"

  Answered 131 views 1 comment 0 points Most recent by [Deleted User] September 2018
• I need to cancel my order and get a refund how do i do that?

  Answered 22 views 1 comment 0 points Most recent by [Deleted User] September 2018
• connecting utilities

  Answered 64 views 9 comments 0 points Most recent by mtmonroe August 2018
• Anyone having issues with their Wiser plugs?

  Accepted Answer 42 views 4 comments 0 points Most recent by John K August 2018
• Team Points

  Accepted Answer 26 views 1 comment 0 points Most recent by UkiwiS August 2018
• Under "User Group" then "Can't wait to see what's coming"--can't access

  Accepted Answer 14 views 9 comments 0 points Most recent by jserramc August 2018
• How do I change my profile picture??

  Accepted Answer 109 views 13 comments 0 points Most recent by John K August 2018
• Status level is still Silver but have 55% savings over last 20 #OhmHours

  Answered 51 views 8 comments 0 points Most recent by [Deleted User] August 2018
• Coin spin

  33 views 1 comment 0 points Most recent by UkiwiS August 2018
• New? Device Participation Tile

  Answered Announcement 49 views 1 comment 0 points Most recent by UkiwiS August 2018
• OhmConnect isn't processing utility usage data, now I've been downgraded to Bronze status

  Accepted Answer Closed 208 views 7 comments 1 point Most recent by rmd234 August 2018
• Smart Plug did not turn back on after the end of the OhmHour

  Accepted Answer 75 views 6 comments 0 points Most recent by UkiwiS August 2018
• "No verified email found for confirmation"

  Answered 150 views 5 comments 1 point Most recent by pcornwell6164 August 2018
• where did my points go?

  Accepted Answer Closed 33 views 5 comments 1 point Most recent by [Deleted User] August 2018
• Why Show Results Before Computation?

  Answered 14 views 1 comment 0 points Most recent by [Deleted User] August 2018
• Signed up

  Accepted Answer 16 views 1 comment 0 points Most recent by [Deleted User] August 2018
• Unable to Cash Out

  Answered Closed 342 views 21 comments 1 point Most recent by UkiwiS August 2018
• Not getting any buddy bonus point and token

  Answered 170 views 23 comments 0 points Most recent by CKWM August 2018
• Not getting any email notifications of new discussions or comments in forum?

  Announcement 58 views 13 comments 1 point Most recent by [Deleted User] August 2018
• Why hasn't my cash out arrived in my PayPal address?

  Accepted Answer Closed 200 views 16 comments 0 points Most recent by UkiwiS August 2018
• late notice of mega hour will affect my participation today?

  Answered 22 views 1 comment 0 points Most recent by Donner11 August 2018
• Bronze status downgrade - SDG&E Reduce Your Use program interfering with Ohm Connect

  67 views 2 comments 1 point Most recent by SD Chip August 2018
• What to do when there's data discrepancy?

  Answered 24 views 2 comments 0 points Most recent by bookworm112 July 2018
• Trouble connecting Nest

  Answered 290 views 23 comments 1 point Most recent by Sophie, OhmConnect July 2018
• Where has the buddy tab gone?

  Answered 24 views 8 comments 0 points Most recent by [Deleted User] July 2018
• Find Me A Buddy option is missing!

  Answered 111 views 2 comments 0 points Most recent by CKWM July 2018
• Why Only 8 dMinutes Notice

  Accepted Answer 12 views 3 comments 0 points Most recent by mhutchen July 2018