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Troubleshooting — OhmConnect
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MEGA Summer 2019
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Troubleshooting
Check here for answers to common problems
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Discussion List
Unplugging my laptop for an ohm hour destroyed it
Accepted Answer
83
views
6
comments
0
points
Most recent by
missingyapok-yahoo
October 2018
My OhmHours still say TBD from 7/14 onwards
Answered
304
views
35
comments
0
points
Most recent by
stormysb
September 2018
Not getting any new ohm hours
73
views
2
comments
0
points
Most recent by
UkiwiS
September 2018
Can't get Amazon gift card due to error "F200 - PreDenominationMismatch"
Answered
141
views
1
comment
0
points
Most recent by
[Deleted User]
September 2018
I need to cancel my order and get a refund how do i do that?
Answered
25
views
1
comment
0
points
Most recent by
[Deleted User]
September 2018
connecting utilities
Answered
61
views
9
comments
0
points
Most recent by
mtmonroe
August 2018
Anyone having issues with their Wiser plugs?
Accepted Answer
42
views
4
comments
0
points
Most recent by
John K
August 2018
Team Points
Accepted Answer
21
views
1
comment
0
points
Most recent by
UkiwiS
August 2018
Under "User Group" then "Can't wait to see what's coming"--can't access
Accepted Answer
11
views
9
comments
0
points
Most recent by
jserramc
August 2018
How do I change my profile picture??
Accepted Answer
103
views
13
comments
0
points
Most recent by
John K
August 2018
Status level is still Silver but have 55% savings over last 20 #OhmHours
Answered
52
views
8
comments
0
points
Most recent by
[Deleted User]
August 2018
Coin spin
31
views
1
comment
0
points
Most recent by
UkiwiS
August 2018
OhmConnect isn't processing utility usage data, now I've been downgraded to Bronze status
Accepted Answer
Closed
221
views
7
comments
1
point
Most recent by
rmd234
August 2018
Smart Plug did not turn back on after the end of the OhmHour
Accepted Answer
72
views
6
comments
0
points
Most recent by
UkiwiS
August 2018
"No verified email found for confirmation"
Answered
153
views
5
comments
1
point
Most recent by
pcornwell6164
August 2018
where did my points go?
Accepted Answer
Closed
31
views
5
comments
1
point
Most recent by
[Deleted User]
August 2018
Why Show Results Before Computation?
Answered
11
views
1
comment
0
points
Most recent by
[Deleted User]
August 2018
Signed up
Accepted Answer
11
views
1
comment
0
points
Most recent by
[Deleted User]
August 2018
Unable to Cash Out
Answered
Closed
377
views
21
comments
1
point
Most recent by
UkiwiS
August 2018
Not getting any buddy bonus point and token
Answered
174
views
23
comments
0
points
Most recent by
CKWM
August 2018
Why hasn't my cash out arrived in my PayPal address?
Accepted Answer
Closed
226
views
16
comments
0
points
Most recent by
UkiwiS
August 2018
late notice of mega hour will affect my participation today?
Answered
23
views
1
comment
0
points
Most recent by
Donner11
August 2018
Bronze status downgrade - SDG&E Reduce Your Use program interfering with Ohm Connect
67
views
2
comments
1
point
Most recent by
SD Chip
August 2018
What to do when there's data discrepancy?
Answered
21
views
2
comments
0
points
Most recent by
bookworm112
July 2018
Trouble connecting Nest
Answered
298
views
23
comments
1
point
Most recent by
Sophie, OhmConnect
July 2018
Where has the buddy tab gone?
Answered
21
views
8
comments
0
points
Most recent by
[Deleted User]
July 2018
Find Me A Buddy option is missing!
Answered
115
views
2
comments
0
points
Most recent by
CKWM
July 2018
Why Only 8 dMinutes Notice
Accepted Answer
12
views
3
comments
0
points
Most recent by
mhutchen
July 2018
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