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Troubleshooting — OhmConnect
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MEGA Summer 2019
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Troubleshooting
Check here for answers to common problems
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Discussion List
Deactivate or Delete Account
Answered
181
views
2
comments
0
points
Most recent by
brucejhaines1
July 2017
Why am I stuck on the Carbon level?
Answered
22
views
1
comment
0
points
Most recent by
WaterGuy
July 2017
What am I supposed to do here?
Accepted Answer
193
views
7
comments
0
points
Most recent by
tjphysic
July 2017
Reconnect
Accepted Answer
11
views
1
comment
0
points
Most recent by
WaterGuy
July 2017
points
Accepted Answer
22
views
1
comment
0
points
Most recent by
UkiwiS
July 2017
I did not participate!
Answered
32
views
4
comments
0
points
Most recent by
Dzmom55
June 2017
Issue connecting juicebox pro
Accepted Answer
544
views
11
comments
0
points
Most recent by
Baba Ghe
June 2017
Can't "connect" mobile phone although receiving #Ohmhour texts/emails
Accepted Answer
104
views
5
comments
0
points
Most recent by
UkiwiS
June 2017
Connect with SMUD?
Answered
133
views
1
comment
0
points
Most recent by
WaterGuy
June 2017
update points
31
views
3
comments
0
points
Most recent by
UkiwiS
June 2017
Ohm Hours Not Being Posted
144
views
7
comments
0
points
Most recent by
UkiwiS
June 2017
User name in this forum keeps reverting to a previous name, my email address.
33
views
12
comments
0
points
Most recent by
WaterGuy
June 2017
Account closed? Action Required
Answered
22
views
1
comment
0
points
Most recent by
WaterGuy
June 2017
CSV file shows negative points for opted out ohmhours
31
views
6
comments
0
points
Most recent by
smgaikwad3
June 2017
How do you redeem spin to win collectibles?
Answered
323
views
1
comment
0
points
Most recent by
WaterGuy
June 2017
Cannot connect Nest account with Two Factor Auth
1
view
0
comments
3
points
Started by
jashsaya
June 2017
Ohm Hour May 20th
Answered
11
views
2
comments
0
points
Most recent by
WaterGuy
May 2017
Venstar T7850 doesn't power up.
Answered
3
views
1
comment
0
points
Most recent by
The Bitz Boys
May 2017
I was never notified of an OhmHour
Accepted Answer
11
views
3
comments
0
points
Most recent by
Malia
May 2017
Juicebox EV charger issues
153
views
3
comments
0
points
Most recent by
Steve Reed
May 2017
why haven't i received results for the past 4 ohm hours i participated in?
Accepted Answer
12
views
3
comments
0
points
Most recent by
lynnmood
May 2017
Lost ohm hours
12
views
1
comment
0
points
Most recent by
The Bitz Boys
May 2017
connecting to my utility
Answered
31
views
1
comment
0
points
Most recent by
UkiwiS
May 2017
can't add thermostat and light switch
Answered
1
view
1
comment
0
points
Most recent by
[Deleted User]
April 2017
can't activate my account.
Answered
11
views
1
comment
0
points
Most recent by
[Deleted User]
February 2017
How come I'm not receiving alerts?
21
views
1
comment
0
points
Most recent by
[Deleted User]
February 2017
solar panel user
Accepted Answer
103
views
1
comment
2
points
Most recent by
Steve Reed
February 2017
Why can't I opt out of this ohm hour on 2/2
Answered
Closed
52
views
7
comments
0
points
Most recent by
[Deleted User]
February 2017
Why am I getting a blank screen when trying to confirm my participation or opt-out?
51
views
4
comments
0
points
Most recent by
dserfozo
February 2017
Opt-Out
Closed
11
views
0
comments
0
points
Started by
breesala
February 2017
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