Why am I stuck on the Carbon level?
I have completed all of the tasks to become silver and I am still stuck on Carbon....why? Also I have not yet got to participate in an OhmHour....How long does this usually take to be able to participate? I signed up a month ago but just connected my utility account last week. Should I have been able to participate yet?
One last thing, I can't connect my mobile phone number. When I enter my phone number it says I should receive a text with a code but I never get the text! I have tried 3 different cell phones and still no text. What is the problem?