I've participated in 3 ohm hours so far, but still nothing turns up on my Dashboard, only the Community Performance, and even though I did the 3 separate hours, I received no points. Why?
hello, it looks like you are still showing bronze experience, have you made silver yet? that is when we have your utility data and can show your results.
Oh, so I have to wait for my utility company to validate my account? Is that all I need to do? I don't want smart technology regulating my thermostat, is that required to reach silver?
Only users with a status of Silver and above will see points rather than community points. If you have an eligible utility, you do need to wait for that company's approval that OhmConnect receives.
I don't get it. I have participated in three ohm hours and it is still showing me as "carbon status" and has an X beside "Participate in at least one of the five most recent #OhmHours" in the dashboard. There is a checkmark beside "Wait for utility approval of your enrollment".
@andrewroyholmes, wait for utility approval means that your forms are being reviewed, hopefully your status has switched to silver by now, reach out to customer support if it hasn't yet.