Examples: Monday, today, last week, Mar 26, 3/26/04

Did anyone else not receive a text notification about the 7pm Ohmhour Monday March 26?

Completely missed it and found out today 3/27.

Answers

  • No Pain No GainNo Pain No Gain 93035Posts: 404Member

    @at18ghzhot Let them know at [email protected] They may need to fix something so that doesn't happen for you again.

  • Steve HindmanSteve Hindman Posts: 8Member

    Check your account settings, https://login.ohmconnect.com/settings. Scroll down to the bottom and see what the "Times You'd like to receive OhmHours" is set to. Mine is set to between 7 a.m. and 7 p.m.

    If the setting "If I have a smart device connected, include me in #OhmHours at all times, but only send me notifications during the above times" is enabled and you have a NEST Thermostat or smart switches connected to OhmConnect, then your house will automatically participate in OhmHours outside your selected time window and you will NOT receive notification.

    This happened to me for all of the OhmHours in April and I just turned the setting to OFF so that I do not participate in any OhmHour that I have not been notified about.

    Steve

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