Examples: Monday, today, last week, Mar 26, 3/26/04

Incorrect OHM Hour results for 04/12, 8PM-9PM

Hi,
It was showed overusage for me for the ohmhour on 04/12 between 8PM-9M. My usage is recordedas 2.33KW . I have literally switched off every on that day and in PG and E it is showing as 0.33KW. No where on that day I have exceeded 1.25 kw/hr usage. Please verify my results one more time and adjust.

Thanks
Venkat

Answers

  • CKWMCKWM Fremont, CAPosts: 240Member

    Have you chatted with someone directly from OhmConnect through the "Help" Tab's "Support" section's Instant Messaging Chat Window?

    This forum is filled with a majority of OhmConnect Users and a few admin.

    I think it'd be faster for you to contact directly with the Support's Instant Messaging Chat Window. It may take them a while to get back to you (3 days at the most), but as long as you're persistent about telling them what's going on, my experience has been is that they've been pretty helpful at finding a resolution.

    Hope that helps.

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