How do you return a smart plug?

gaygroomesgaygroomes Member Posts: 1
in Smart Home, Automation, and Devices

I ordered a smart plug for my refrigerator but it’s only good on small appliances. I have gotten no response from Ohm support after repeated attempts. Has anyone successfully returned a smart plug?

Answers

  • UkiwiSUkiwiS San DiegoMember, Moderator Posts: 1,625
    I'm curious about what you were wanting to use it on?

    Have you tried contacting [email protected]?
  • No Pain No GainNo Pain No Gain 93035Member Posts: 404

    @gaygroomes The OC Store can't help with TP-Link returns or exchanges. All issues with TP-Link need to go to their Support group. Start here: https://www.tp-link.com/us/support You will need the model number on your smart plug to get started.
    I have successfully returned a defective smart plug. They exchanged it and there was no out of pocket expense. Returning it is another story. I use my HS110 on 3 different refrigerators and have no problem. What model is your smart plug? I think even the mini HS105 will work on a refrigerator. How did you find out yours was only good for small appliances?

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