Is there a reason for this concurrent missing data issue from all three public service utilities?
Are the issues of missing data from SDG&E, PG&E, and SCE external, as is claimed, or is the data being sent by the utilities, and OhmConnect is not receiving it due to issues in their software or on their servers? It is very unusual when there are concurrent data issues from all three public service utilities happening at exactly the same time. Does anyone have any further insights on these issues? It would be very reassuring to know more. For SDG&E customers, I did send an email and also left a voice message to the relevant department. I was told that Energy Saving Center handles the OhmConnect program at SDG&E. They can be contacted directly at (800) 644-6133 or by email at: [email protected] They are open M-F, 8am-5pm. Hope this helps. Cheers, Joel