Can Owners of Wiser Smart Plugs Exchange Them?
@samklee, OhmConnect originally sold Wemo and Wiser smart plugs for control by OC. The Wemo plugs are problematic in that they require control via IFTTT and the OC emails announcing the start and end of the hours, but I guess someone could claim they do work. The Wiser plugs, however, have not worked for about a year now. I don't know if this is because OC gave up working with Wiser/Schneider or what, but there have been previous posts about OC no longer turning off these devices.
Therefore, I'd like to know whether OC would allow those of us who spent our money on these plugs at the encouragement of OC to receive TP-Link plugs which really do work as replacements. The wiser plugs are totally useless since they do not have a user interface for control and only OC was ever able to control them.