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jeremy-becker1

Can you please recheck my "ohm hour" usage results for February 15th from 7pm to 8pm. I ask because I made sure that I shut off all my TVs, & computers and even lights during my ohm hour. On previous times my actions lowered my usage to between .09 -.15 kWh. Even when I forgot about my Ohm hour on 2/6 I still only ran up ..52 kWh. So I cannot see how it is possible that my results for February 15th from 7pm to 8pm could have been .48 kWh. I have two active & connected Smart Plugs that run an auxiliary freezer, a TV, dvd player and stereo receiver. Did these not get automatically shut off on your end during my ohm hour?

Thanks for your time

cwied

Have you tried the "contact support" button in the help section of the website? This is the forum section, so you're less likely to get support from OhmConnect here.