Connection with Smart Meter Texas lost after every Ohm Hour
Since August, connection is lost with SMT immediately following every Ohm Hour. I have two friends in the neighborhood that have also experienced the same problem. MULTIPLE emails to support are not even close to answered. I'm not sure they even read the email before selecting a canned response.
If I go in to settings and select "I've moved" then log right back in with the same SMT credentials it will fix the problem overnight and my statistics for the previous challenge will populate. However, on the very next Ohm Hour, IMMEDIATELY at the close of the hour, a message appears on the top of the welcome screen saying "Mr. Ohm cannot connect to your utility. Please update your utility username and password from your Settings page."
Any ideas? Yes, there is a workaround, but this is getting annoying.