Hey @Amanda Humphrey and welcome to OhmConnect! In order to move beyond Bronze, you need to have an eligible utility which you connect to OhmConnect. Bronze users, aren't able to cash out-- only Silver and higher are able to.
We have opened OhmConnect up to California users who want an account with just a zip code..but it's a different experience. Read more about it here.
I have an EcoBee thermometer ready for OhmConnect to connect. How do I make that happen?