Yesterday I kept getting an server error page

jasmine winchjasmine winch Member Posts: 96
Every time I tried to log in yesterday It would give me an error screen. This happened all the way from morning until almost midnight when I tried. I had a 10 min notification last night for a ohm saving hour and was unable to opt out because of this issue. I attached a screenshot below


  • Hi there! We had some server issues yesterday! We are so sorry! You shouldn't see anymore, but let us know if you do.

  • The Bitz BoysThe Bitz Boys Union CityModerator Posts: 1,017
    @jasmine winch that's annoying especially since you couldn't opt-out.

    @Kate from OhmConnect Whenever users experience an issue with opting-out (especially one that OC is aware of and it affects multiple users), will they automatically be exempt from losing points if they ended up using more energy? This was done for a past OhmHour and it seems like it should be a standard process for handling these issues such as the 2/2 OhmHour @jasmine winch describes above.
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