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update points

peggyewapeggyewa Posts: 2Member

My points haven't updated in a while, any reason??

Comments

  • UkiwiSUkiwiS San DiegoPosts: 1,616Member, Moderator
    edited June 2017

    @[email protected].com said:
    My points haven't updated in a while, any reason??

    Sorry, but It's actually a little hard to figure that out with the information provided.
    1. DId you use the search box at all to find relevant content in the forums?
    2. Are past #OhmHours showing as TBD?
    3. How far back does this go?
    4. Are you with SCE or another utility?

  • peggyewapeggyewa Posts: 2Member

    Yes, they show up as TBD. My useage has not updated since June 9.
    I'm with SCE

  • UkiwiSUkiwiS San DiegoPosts: 1,616Member, Moderator

    @[email protected].com said:
    Yes, they show up as TBD. My useage has not updated since June 9.
    I'm with SCE

    There's known issues with SCE and multiple threads. I'm not sure which is your best bet but start here and look for the post from Matt.

    https://forum.ohmconnect.com/discussion/comment/5412

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