Anyone having issues with their Wiser plugs?
SD Chip
Posts: 146Member
So for the last 3 OH's my Wiser plugs (I have 3), have not been turned off by OC. Luckily I have been home and have checked them myself, and manually turned them off. Sent off a note to support last week, with no reasonable response yet. I probably will not hit my mega goal for last night because of the delay in getting them turned off. They are all connected to high energy users....hot tub, fridge, and water cooler.
Is anyone else experiencing problems with Wiser plugs not getting turned off?
Best Answer
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Michael Cooper
Huntington BeachPosts: 29Member
Ditto - no automatic cutoff prior to the OH beginning. Within the Connect console I can manually toggle the Wiser plugs ON if they happen to be OFF, even though the indicated status is almost always wrong. However, I cannot toggle the Wiser plugs OFF if they happen to be ON, which can definitely screw up the results of anybody using them.
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Answers
@ahn, can we get some help here?
Latest 10-minnute-ahead email alert a few minutes ago was still sent from the wrong mailbox. Is anybody still working at OC? Oh yeah, the Wiser plugs still didn't turn off in spite of what OC shows.