Lost all my points, had to create new acct
Help! I had to re-log in today for some reason and when I tried it said my credentials weren't right. I had to create a new acct but I had one previously and I had over 1700 rewards points. Now that I was forced to create a new acct. I have no rewards points and It's like I'm starting all over.
Can someone tell me what's going on? Can my other acct. be looked at and given back to me?
I earned my rewards points for participation and to lose them for nothing is very wrong. I've done nothing wrong.