Examples: Monday, today, last week, Mar 26, 3/26/04

Haven’t recieved rest of smart plug rebate

I logged into my account and it has a promotion on the left side of free smart plug device, 50% from store and the rest to be awarded as ohmconnect reward points.
I bought one.
I then had it added to my existing tplink account and that already had some plugs added, it is showing up on the ohmconnect account as well.

i am wondering when will the rest of the rebate come my way.

Comments

  • UkiwiSUkiwiS San DiegoPosts: 1,607Member, Moderator

    @samklee is looking into this issue. There's another thread floating around with a few other users in it.
    https://forum.ohmconnect.com/discussion/comment/12654#Comment_12654

  • samkleesamklee Posts: 72Member, Administrator, Moderator

    @prabhaka said:
    I logged into my account and it has a promotion on the left side of free smart plug device, 50% from store and the rest to be awarded as ohmconnect reward points.
    I bought one.
    I then had it added to my existing tplink account and that already had some plugs added, it is showing up on the ohmconnect account as well.

    i am wondering when will the rest of the rebate come my way.

    @prabhaka, we're still working on a fix, but I'll be manually processing rebates late tonight or first thing tomorrow. I'll be sure to add your account to my list.

This discussion has been closed.