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How to get smart plug linked to ohmconnect?

peggy-2peggy-2 Posts: 3Member

I couldn't get anything to work on the TP-LINK app. I got the refrigerator set up thru the Kasa app. But it's not reflected on my ohm connect page. How can I fix it?

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  • UkiwiSUkiwiS San DiegoPosts: 1,600Member, Moderator
    > @peggy-2 said:
    > I couldn't get anything to work on the TP-LINK app. I got the refrigerator set up thru the Kasa app. But it's not reflected on my ohm connect page. How can I fix it?

    What TP-Link app are you referring too?

    What are you seeing on OhmConnect? Did you use the same Kasa username/password?

    Do you see on OhmConnect the same devices you see in Kasa?
  • peggy-2peggy-2 Posts: 3Member

    I downloaded the TP-Link Tether

    On the Ohmconnect page it says " No Devices Connected"

    I didn't use the same username/password for Ohmconnect and the Kasa App.

    I don't see any devices on Ohmconnect.

    Do I need to uninstall the apps and start over?

  • peggy-2peggy-2 Posts: 3Member

    That worked. Thank you.

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