Looking for an answer to a question you asked support?
sent a question to the support a few days ago. Normally when I get an answer I get it in my regular email and on the support box. This time the answer only appeared in my support box. Of course I was not looking for it there so I was surprised today when I got an email saying they were closing the question since I did not respond. So I checked the support box and sure enough twice my issue was discussed in the last three days. But never in my email. So if you are looking for help and don't get anything via email, check the support box.