Sounds like this happened to a lot of people; notification only 2 minutes before the OhmHour ended. Hopefully no one will lose a streak/points for this one
I sent this email straight to OC Support. I've never heard of getting the notification for an OH when it's almost over!
Hopefully it's a glitch in the system and I won't lose my streak. This is crazy! EDIT: I see I'm not alone!
i'm currently experiencing life at the speed of 15 WTFs per hour.
Same just happened to me. Just came at 7 saying the ohm was from 6-7 the hour prior to the message. None of my outlets automatically went off. I hope they fix this because if Inlose my streak of 21 I am going to be upset.
At 7:03 pm I get a notification about my ohm hour from 6-7 wow
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cyberrblueHumboldt County, CaliforniaMemberPosts: 6
edited September 2017
That's what I got too, a notification at 6:58 that there was an ohm hour from 6-7. And I just got the text message, no e-mail. AND you can only opt out up to 15 minutes into the ohm hour. I'm so sad, I'm going to lose my streak
I was just notified about my ohm hour tonight at 6:50 for an ohm hour from 6-7. I was not able to opt out so I just participated for 10 minutes. My appliances didn't turn off that should have until 6:50 either. It seems there is a program design flaw. Too bad!
I don't mind short notice, but I literally just received a notice for one and the hour it was for had just passed. Not happy since I was on a 105% bonus run... Give me two minutes before sure but don't tell me 2 minutes after it ends
@Kendra Fargo said:
Same just happened to me. Just came at 7 saying the ohm was from 6-7 the hour prior to the message. None of my outlets automatically went off. I hope they fix this because if Inlose my streak of 21 I am going to be upset.
They can't realistically expect from people to respond that late in the ohmhour.
maybe up to 3 minutes into the hour MAX (5% of the hour)
But what was shown/done today really must be a glitch. I agree with earlier suggestion that we wait and see how OC responds to this.
I just got a notification for an OhmConnect hour today for 6-7 pm pst. But it's already 7:04 when I got the notice. So I didn't get to participate or even get the chance to say that I won't participate. Is my streak going to be affected?
I got an email stating ohmhour from 6-7pm at 6:55pm! I'm hoping the times just got mixed up and I don't get docked points since I was not notified prior to it starting.
My notification didn't come until 6:58! I'm not a mind reader so there's no way I could have participated today. I better not lose my streak over this complete nonsense. They can't expect us to know when to reduce electricity without getting notified beforehand.
I see I'm not alone...got the notification after the ohm hour was already over. Eager to see how Support plans to handle this. I would hate to lose points over something I had no control over!!
My notification came at 6:16...still too late to opt out and I didn't see it until I went to the freezer at 6:47 and it was off. It was the ONLY device that did shut off. The A/C, Fridge and all my lights that are on automation stayed on. I sure hope OC does right by us and does not penalize us for their lack of timely notification and their failure to shut off connected devices...
I received an ohm hour notification after the hour was over. This isn't okay. I can't retroactively save power and it sets me up for failure and to lose my streak.
I got notified @ 7:06 pm that there was an ohm hour from 6-7 pm. Recieved another notice @7:09 that ohm hour was over. Nothing on my dashboard though showing an OH. Nothing turned off ...
I didn't get the notification for an OhmHour that started at 6pm until 7pm. It would be nice to get the notice *before* the event starts so I can unplug things and turn off the lights!
Today I got notification that OHM hour was from 6:00-7:00pm at 7:04pm!!! Then right after the notification I got a text saying OHM hour over!!! So I'm going to loose points because they notified me after the fact!!!
I have had two occurrences where I was not notified of the ohm hour and tell a few minutes after it was over. This is very frustrating as we are penalized for something we were not aware of happening what I would give for the five minutes before on those two
Comments
Well let's hold off judgement until we see how the folks at Ohm Connect handle this.
Sounds like this happened to a lot of people; notification only 2 minutes before the OhmHour ended. Hopefully no one will lose a streak/points for this one
I sent this email straight to OC Support. I've never heard of getting the notification for an OH when it's almost over!
Hopefully it's a glitch in the system and I won't lose my streak. This is crazy! EDIT: I see I'm not alone!
i'm currently experiencing life at the speed of 15 WTFs per hour.
Same just happened to me. Just came at 7 saying the ohm was from 6-7 the hour prior to the message. None of my outlets automatically went off. I hope they fix this because if Inlose my streak of 21 I am going to be upset.
That's what I got too, a notification at 6:58 that there was an ohm hour from 6-7. And I just got the text message, no e-mail. AND you can only opt out up to 15 minutes into the ohm hour. I'm so sad, I'm going to lose my streak
I just got a notification at 6:59pm for an OH.....from 6-7pm. WTF?! Had literally no chance to reduce power
I was just notified about my ohm hour tonight at 6:50 for an ohm hour from 6-7. I was not able to opt out so I just participated for 10 minutes. My appliances didn't turn off that should have until 6:50 either. It seems there is a program design flaw. Too bad!
Yeah same thing happened to me. Getting the notification at 6.59PM for the 6.00PM-7.00PM OhmHour!
same as above
I don't mind short notice, but I literally just received a notice for one and the hour it was for had just passed. Not happy since I was on a 105% bonus run... Give me two minutes before sure but don't tell me 2 minutes after it ends
They can't realistically expect from people to respond that late in the ohmhour.
maybe up to 3 minutes into the hour MAX (5% of the hour)
But what was shown/done today really must be a glitch. I agree with earlier suggestion that we wait and see how OC responds to this.
I just got a notification for an OhmConnect hour today for 6-7 pm pst. But it's already 7:04 when I got the notice. So I didn't get to participate or even get the chance to say that I won't participate. Is my streak going to be affected?
My notification didn't come until 6:58! I'm not a mind reader so there's no way I could have participated today. I better not lose my streak over this complete nonsense. They can't expect us to know when to reduce electricity without getting notified beforehand.
or notify you at 705pm after it already ended like it did to me! when i know I was running my A/C and dishwasher.
My notification came at 6:16...still too late to opt out and I didn't see it until I went to the freezer at 6:47 and it was off. It was the ONLY device that did shut off. The A/C, Fridge and all my lights that are on automation stayed on. I sure hope OC does right by us and does not penalize us for their lack of timely notification and their failure to shut off connected devices...
I got notified @ 7:06 pm that there was an ohm hour from 6-7 pm. Recieved another notice @7:09 that ohm hour was over. Nothing on my dashboard though showing an OH. Nothing turned off ...
Whoops, I actually got it at 6:55... A full 5 minutes before it ended.