Examples: Monday, today, last week, Mar 26, 3/26/04
We've just rolled out #OhmHours for everyone! Read our latest blog post to read the details!
Cash outs have been restored. We apologize for the inconvenience over the weekend.

Kate from OhmConnect

About

Username
Kate from OhmConnect
Joined
Visits
15
Last Active
Roles
Administrator
Points
835
Posts
716
Badges
10
Utility
Pacific Gas Electric (PGE)

Activity

  • goestoalex@gmail.com
    I've sent a few emails, but have not gotten an update. I had received a response about a month ago saying that you were looking into why I wasn't receiving points, despite being under on usage, but I've yet to hear what the problem is.
    January 13
  • aimeebalderama

    is the cash out feature not working, ive tried at least 10x and it does nothing, i click it and it never works

    December 2016
    • Kate from OhmConnect
      Kate from OhmConnect
      I'm sorry to hear that. This isn't the best way to get ahold of me. The best way is to use our email or chat support!
  • wakylama77

    IM trying to figure out where my points are??
    i took a screen shot thankfully
    now there all gone???

    January 9
    • Kate from OhmConnect
      Kate from OhmConnect
      Hi there- I have followed up through another channel! Sorry for the delay.
  • Andrea Sandoval
    Would you be able to help me? My referral has completed and has been approved in enrollment process but we've yet to receive points even after her first ohm hour participated...
    December 2016
  • MORALES, JORGE

    Hello,
    I chatted with you over a week ago regarding my account receiving 0 points during OHM hours that I reduce energy. I exalined that I had already un-enrolled from a conflicting incentive program (over a month ago now). There is no "complete" button available in my account, as I had clicked it right after I un-enrolled from the conflicting program You stated that you were going to look into the issue. I see another OHM hour in which i saved energy has come and gone since then and I am still be awarded 0 pints.

    December 2016